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Delivery & Shipping Policy

Excel Soft Services delivers software products and services worldwide as we provide custom software development, online website development, customized website designing and various other services. Please contact us for software product orders before placing your order to discuss your needs.

All software products and services will be delivered according to the user requirement. Whilst all care is taken when delivering software product, if anything is left according to your requirements while product has been delivered please contact us by sending e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it within 2 working days of receipt of software product or services.

Software product costs are based on application or service you have selected or order according to your requirement. Delivery and packaging fees for our products are already included in the checkout total price; a breakdown of costs will also be displayed for your confirmation. If your order is urgent we strongly suggest you contact us to discuss your needs first to make sure that the software product will be available in time for your required date before your order is placed.

We endeavour to have all orders dispatched or application delivered within the time limits mentioned. In unpredictable circumstances, delivery may be delayed as we rely upon the services of third party couriers for shipping, and whilst we endeavor to ‘keep to our word' there may unfortunately be a few occasions when the couriers fail to perform the service that they are required to. This happens rarely, but we cannot be held responsible for the late delivery of an item.

If the parcel does not arrive when you expect it to, then please don't hesitate to contact us. We will contact the courier and call you back to let you know what's happening. If the goods are damaged upon receipt please contact us within 7 days of delivery.

We provide software that is downloadable in nature which involves no shipping. For other services, we do not provide any guarantee for the time of product delivery since it may vary from one product/service to another. Software download orders will be fulfilled via a separate email confirmation to the customer. The software download email will include download links and instructions on how to complete a download.

Some purchased items may require us to issue you with a license key. We will contact you to collect information from you regarding the host ID of the computer you wish the license key to be generated against. Once we have received this information from you, your license key will be generated and sent to you immediately.
E-Commerce Services
Web Design
Mobile Application
Database Services

What Our Client's Says
Excel Soft Services is a top-notch company focused on delivering results. They are professional, timely and highly skilled. Our project was a little more demanding than we originally thought yet they handled it with ease and perfection.

- L&T Infocity

Very professional team of programmers! Many thumbs up for their work and excellent customer service! Friendly and very reliable. Prompt and fast with work. Affordable pricing. Fortunate to have them to work on my projects.

- Omega Shipping Inc

We are pleased with the quality of design that Excel Soft Services has delivered within a very tight schedule. We shall continue to hire Excel Soft Services for all our Design and Web related needs.

- NGA Group Inc

Dedicated team of programmers that are committed to excellence. I found their design capabilities to be slick and attractive to the eye. I would highly recommend them! I feel lucky that they contact us.

- Morgan Shipping

Excel Soft Services is an innovative and professional company that has provided NGA Group Inc with valuable software development services. We are very happy with our decision to use Excel Soft Services, as their expertise has translated into a distinct competitive advantage for us. Overall, Excel Soft is a great company to work with!

- International Moving

Kellett and Singleton has great respect for the technical and management capabilities of Excel Soft. Their people are highly competent, easy to work with and have delivered results that have enabled us to meet our business objectives. We look forward to a continued relationship with Excel Soft on future custom software development projects.

- Kellett & Singleton


ESS was founded in 2003 by a team of software and vertical experts, and offers a wide range of solutions in portal development and maintenance, e-commerce and WAP, and database-driven web service solution creation and maintenance.



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